Legal
Returns Policy
Never Compromise "My Custom Putter" putters are built specifically for you . That being said, we cannot accept returns with exception to manufacturing defects. If you have a question regarding defective merchandise returns for My Custom Putter products purchased online at mycustomputter.com, please contact us toll free at (800) 999-6263 or email us at customorders@clevelandgolf.com .
Shipping
Never Compromise mycustomeputter.com charges a flat shipping rate of $24.99 per putter. Shipping is done through FedEx ground signature required. Each putter is insured for full value. Because each product is made individually for you, please allow 2-3 weeks for orders to be processed and built. Allow additional time for delivery.
APO, FPO and P.O. Boxes
Please note that we presently cannot ship to these addresses. At this time, mycustomputter.com does not accept international orders. To place an order, your form of payment must be issued and billed within the United States, as well as shipped within the Continental United States.